The Utumishi Portal, also known as ESS Utumishi, is an online platform developed by the United Republic of Tanzania under the President’s Office of Public Service Management and Good Governance (PO-PSMGG). The portal, also called the Watumishi Portal, aims to simplify public service management by enabling Tanzanian government employees to access various administrative services and resources online. This guide provides an in-depth look at the portal, including its features, registration, password reset processes, and much more.
Key Benefits of the Utumishi Portal
The Utumishi Portal is an essential tool for government employees in Tanzania, providing a range of functionalities that streamline administrative tasks. Here’s what the portal offers:
- Efficient Access to Employee Information: Through the portal, employees can securely access their personal details, payroll data, and employment history.
- Secure Login and Account Management: Each user has a unique username (Check Number) and password, ensuring secure access to sensitive information.
- 24/7 Accessibility: Employees can access the portal anytime, making it a convenient resource for checking information or resolving queries at any hour.
Who Can Use the Utumishi Portal?
The portal is specifically designed for Tanzanian government employees under the PO-PSMGG. To use the portal, you must have a unique Check Number, which serves as your username, and meet other eligibility requirements.
How to Access the Utumishi Portal
The Utumishi Portal can be accessed online through this official link. Here’s a quick overview of what you’ll need to log in and register if you’re a new user.
Step 1: Accessing the Login Page
Visit the login page on the official Utumishi Portal website by entering the URL: https://ess.utumishi.go.tz/sessions/signin. You’ll be directed to a secure page where you can log in to your account.
What You’ll Need to Log In
- Username: This is your Check Number, provided to you by the PO-PSMGG.
- Password: A secure password created by you during registration.
On this page, you can also access links to reset your password or register a new account if you are a first-time user.
Registering on the Utumishi Portal: Step-by-Step Guide
If you are a new user, you’ll need to register on the portal to access its services. Here’s a simple guide to help you through the registration process.
Step 1: Visit the Registration Page
Go to the registration page on the Utumishi Portal by visiting: https://ess.utumishi.go.tz/sessions/signup.
Step 2: Fill in the Required Information
The portal requires specific information to create an account, which helps maintain secure access and verify your identity. Here’s what you’ll need:
- Check Number: Provided by your employer, this is your unique identifier.
- National ID: Your Tanzanian National Identification Number.
- Email Address: An active email address for communication and verification purposes.
- Email Confirmation: Enter your email again to confirm its accuracy.
After entering this information, follow the on-screen instructions to complete the registration process. Once registered, you can log in anytime using your Check Number and password.
Resetting Your Password on the Utumishi Portal
Forgetting your password can be frustrating, but the Utumishi Portal makes it easy to reset. Here’s a step-by-step guide on how to regain access to your account if you’ve forgotten your password.
Step 1: Visit the Password Reset Page
Go to the password reset page by clicking on this link: https://ess.utumishi.go.tz/sessions/forgot.
Step 2: Enter Required Information
You’ll need to provide some essential details to verify your identity:
- Check Number: Your unique username.
- Email Address: This must match the email address linked to your account.
After entering this information, follow the on-screen instructions to reset your password. A confirmation email will be sent with further steps to complete the password reset process.
Frequently Asked Questions (FAQs) and Support
The Utumishi Portal also includes a section for frequently asked questions (FAQs), where users can find answers to common inquiries. Additionally, for any technical support or issues with the portal, you can reach out to the ICT Support Team in the following ways:
- Email: support@utumishi.go.tz
- Phone: Call the support team at 026 216 0240.
Users can also join a dedicated support team group for further assistance. The link to this support group is available on the portal’s main page.
Important Considerations for Successful Use of the Utumishi Portal
To make the most of the portal, keep the following tips in mind:
- Accurate Information: Ensure your Check Number, National ID, and email address are entered correctly during registration and login.
- Secure Password: Choose a strong password that includes numbers, special characters, and letters to secure your account.
- Keep Contact Details Updated: Make sure your email and phone number are up-to-date to receive notifications and support when needed.
Utumishi Portal: Accessibility and Security
The Watumishi Portal is a secure, user-friendly platform that streamlines public service management in Tanzania. It’s accessible anytime, allowing employees to manage personal data and complete essential tasks from anywhere. With its robust security protocols, including password protection and secure login, the portal safeguards users’ sensitive information.
